PCIFIC strives to make the shipping process for customers as seamless as possible.
We partner with Shippo API which has access to all the top couriers - DPD, EVRi, and Royal Mail.
Shipping on your own
If the seller decides to ship using their label, they will be required to provide a tracking number for the order. Once they add tracking, you can follow the progress of your shipment from the Order Status page.
If your seller confirms the shipment but doesn’t provide a tracking number, please wait until 15 days after purchase for the order to be delivered. If your order hasn’t arrived after 15 days, you can request a refund.
Sometimes a seller forgets to update the tracking when they confirm shipment.
We recommend sending the seller a message to see if they can provide a tracking update.
If you have any other issues or questions regarding shipping please contact [email protected].uk
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